Returns & Exchanges

At Andrews, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn and tagged fashion items. Whether the fit isn't right or you've changed your mind, our goal is to make your exchange or refund as effortless as your shopping experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Package Your Items

  Carefully place the unworn garments in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.

• 3.
  Ship It Back

  Attach the provided prepaid label to your package and drop it off at any authorized courier location or schedule a home pickup through our portal.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.